What's Beyond 100%?
Don't worry, after all that hard work it's not about leaving it all behind and saying
Because the thing is..
Customer Flow is a journey of being better and better for our customers.
So, what's Beyond 100%?
If you're already put value delivery at the core then you should look into:
aka. The Centralisation of your Digital Ecosystem.
- The centralisation of your social media channels
- Local Committees spending resources on improving and contributing to national content strategy.
Does Coca Cola has social media channels per city/university/state?
I tested it out...
But we do.
There are also many other possibilities and ideas about how we can go beyond 100%
What do you think? How can we achieve a state where we are constantly becoming better for our customers? Leave your ideas in the comments below!