How many times did you hear the words “Coaching”, “One2One Conversation”?
How many times did you tell your members “Did you have feedback session? Is the EP satisfied?”
How can we make sure we are Tracking the Experience of our EPs so that issues can be fixed?
How can we create an output that is also useful for the EPs?
How can we transform complaints into actions steps?
Here you can find the Agenda of the Coaching Chats and Output Framework!