Imagine how frustrating it can be when you walk into a shopping outlet and you don't find a product that meets your specifications.
Everyone wants something that connects with them: from automobile to food and even education.
Why is this so?
Every human being is unique- strengths, weaknesses and physical characteristics.
As daunting as this may be, given the myriads of individual preferences we have to choose from, it is key to building trust between customers and their brands- between our EPs and AIESEC
Oculus and AIESEC: Personalized Customer Experience!
Oculus is striving to make you do anything in virtual reality, like attending AIESEC International Congress sessions in real time from your room. Imagine how fascinating that would be: dancing your entities roll call right from your room.
Great, right? Don't you think we can also deliver such experience to our EPs?
Virtual reality or not, personalized customer experience is here to stay.
Enter Experience Mapping
With experience mapping, we can deliver experiences that are tailored to our customers- Exchange Participants.
What are your EPs goals? What are their expectations? What do they want to achieve at the end of that experience? How can you use these details to deliver an experience that speaks to them?
Find out how below.